5 01, 2021

04 – The Four Hats

By |2021-02-10T11:15:06-07:00January 5th, 2021|Podcast|0 Comments

If we agree that it’s not effective to think of our employees as “fxxxing unmanageable, flawed individuals” for whom there is little hope, then we need a new language; one free of F-bombs and other gratuitous swear words. Let's talk about why we find it useful to think of your employee as wearing a hat that epitomizes the behaviour they’re exhibiting.

5 01, 2021

03 – Are People Really F***ing Unmanageable

By |2021-02-10T11:15:16-07:00January 5th, 2021|Podcast|0 Comments

Is there really such thing as an employee who is truly unmanageable? or is thinking of these individuals as “fxxxing unmanageable”, unfairly demonizing them, and unfairly positioning yourself as a victim or martyr? Let's talk about why it may feel good, but it rarely positions you as a strong and reliable leader

5 01, 2021

02 – Fear of the Angry Blast, the Tears and More…

By |2021-02-10T11:15:26-07:00January 5th, 2021|Podcast|0 Comments

Do you have someone storming around the office, loudly and belligerently taking up a lot of space? Do you have some people in your workplace whom you choose to give extra space to, or sit at the opposite end of a boardroom table from, or angle your chair slightly away from, or sit just a little further back from? let's talk about how to deal with them.

5 01, 2021

01 – Why Do Managers Not Challenge Problems?

By |2021-02-10T11:15:34-07:00January 5th, 2021|Podcast|0 Comments

Too many managers approach a conversation in which they must challenge difficult behaviour with a lot of trepidation. Why? Are you afraid of angry reactions on the part of the employee? Do you know what you want to say, but once the employee is in front of you, you get tongue-tied? Do you beat around the bush and try to soften the blow to avoid an adverse reaction? Let's run down the list and discuss why none of these are good reasons for avoiding what you know you have to do.

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