If we agree that it’s not effective to think of our employees as “fxxxing unmanageable, flawed individuals” for whom there is little hope, then we need a new language; one free of F-bombs and other gratuitous swear words. Let’s talk about why we find it useful to think of your employee as wearing a hat that epitomizes the behaviour they’re exhibiting.

Ready for the next step in your difficult conversations? You can buy the book on Amazon now.

I Need To F***ing Talk To You! | The Art of Navigating Difficult Workplace Conversations – Amazon | Owl’s Nest Books | Shelf Life Books